Unable To Verify Brave Rewards Wallet

Brave Rewards Rewards Support
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1

Briefly describe your issue:
Unable to link my empty wallet to a new Gemini account on a fresh install of Brave. I have never linked a Brave wallet before, so I’m not sure about the 4-device limit I have read about.

After reading this post (Your request is still being processed, please wait. Sorry there was a problem processing your request, please try again), I went to brave://rewards-internals/, but couldn’t find the referenced “active” status referred to in the article. I also don’t have any existing wallet to restore this new one to.

I viewed the logs at brave://rewards-internals/, and saw that each attempt to verify the wallet with Gemini produced these two error messages:

[Jan 11, 2022, 3:06:55.0 PM:ERROR:post_claim_gemini.cc(87)] Internal server error
[Jan 11, 2022, 3:06:55.0 PM:ERROR:gemini_authorization.cc(232)] Couldn’t claim wallet!

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11 Home
[Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
No
What date did you verify your wallet?
N/A
Have you been able to successfully receive payments in the past?
Not relevant. I have never linked a wallet before.
Are you using a VPN? (yes/no)
No.
Are you in a supported region (see here for list of supported regions)?
Yes, United States.
Does your device pass the SafteyNet check (Android only)?
Not relevant.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Not relevant. I have never linked a wallet before.

Any help would be greatly appreciated. Thank you for your time.

2 Likes
2

I have a similar issue. I got a new PC, installed Brave on it, cannot verify my Gemini wallet. I get the same error and in the log files (Jan 11)

I do have Brave installed on another PC with the Gemini wallet verified months ago. I just cannot verify it now on this new PC/client.

Thank you.

3

I have the same issue : ERROR:gemini_authorization.cc(232)] Couldn’t claim wallet!

4

I also have the same issue:
[12 Jan 2022, 1:34:05.9 pm:ERROR:post_claim_gemini.cc(87)] Internal server error
[12 Jan 2022, 1:34:05.9 pm:ERROR:gemini_authorization.cc(232)] Couldn’t claim wallet!

5

I am also having this issue, never verified a wallet. My logs seem completley empty for some reason. Perhaps I am missing something. Tried restarting PC and browser, and logging out of gemmi and logging back in as part of verification process.

6

@Pinklemon
You have to click on the “Refresh” button to see the logs.

8

This should be resolved soon.

9

Seems to be working for me now. I was able to successfully verify my Gemini wallet with Brave now. Thanks!

10

Not working here, i was connected to my Gemini account and have lost the connection, and now, i can’t link the account again.

On brave://rewards-internals/ my wallet is “Valid” and i have a “Wallet Payment Id”, but my Wallet Status is “Not Connected”

12

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