Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
When opening the browser I am greeted with a grey exclamation mark and upon tapping the following message is displayed
Most of the time there is just a blank space there where the padlock usually is. I have no idea why this has happened.
How can this issue be reproduced?
- It happens every time I open the browser
- I have deleted the brave browser and re downloaded it but the same issue persists.
Brave Version( check About Brave
):
Version 1.61 (23.12.18.22)
Mobile Device details
iPhone 7, up to date
Additional Information: