Uh oh! The Brave Rewards server is not responding. We will fix this as soon as possible. Will not go away

[m204617]

Hello, I understand this topic has been previously covered. My problem is slightly different. WHen checking reward status I recieve the message stating Uh oh! The Brave Rewards server is not responding. We will fix this as soon as possible." Uh oh! The Brave Rewards server is not responding. We will fix this as soon as possible." etc… I right click, reload, the message goes away for one second then comes back! Any one have any similar problems or a solution to this?

[steeven]

Hi @m204617 - What Brave version are you currently on?

[m204617]

Brave is up to date

Version 1.4.95 Chromium: 80.0.3987.122 (Official Build) (64-bit)

[Warpedtimes]

I am having this exact same problem on the exact same version of brave

[m204617]

I would love to use the mobile version, unfortunately it’s not the same with uphold wallet.
Guys, if you fix these silly problems, I will replace all my browsers on all my computers , and I own about 5 pcs and we have 3 smart phones between my household. We would all use brave instead of firefox. Or implement the brave reward system as a firefox addon.

This browser and the reward system are revolutionary. I own some BAT tokens because I really believe in this system.

[steeven]

Thanks @m204617 for the candid feedback. Would you be willing to share a screenshot of what your Rewards panel shows?

[anujvala]

Hi Steven,
I am also facing the same issue.

I am attaching the screen shot from my reward panel.
I am currently using : [Version 1.4.96 Chromium: 80.0.3987.132 (Official Build) (64-bit)]
And my Uphold account is also verified.

[Makugo]

Hi Steven,
I have the same problem

I use :[Version 1.4.96 Chromium: 80.0.3987.132 (Official Build) (64-bit)]
And My uphold account is verified

The screen with the problem:

I managed to do f15 to see how much money I had (if I click on an element with Uh Oh)

And I had restored my wallet on another pc (to avoid losing my bats) and I fell on his

So I think I have the solution

You must export your favorites (to avoid losing them in case, it may happen that it disappears)

Then reinstall brave and restore the wallet
And the error no longer appears

But the problem is that we lose bats
so we do how to recover them

(Tell me if its good the right solution)

Edit: The problem appeared since uphold is on brave

[stevep]

I have the same problem. This has been going on for 6 months now. Very annoying. Also when I try to verify my Uphold which it is already verified it just takes me to the log in page of Uphold. I have no BAT wallet in Uphold and there support says I am fully verified and the problem is no the Brave end. What can be done about this. Very annoying.

[stevep]

So now i have contacted Uphold support and they tell me my brave account is not connected to Uphold. Even when it says it is. They told me to contact brave support. I still have the UH OH server not responding message in Brave. WHAT CAN i DO ABOUT THIS. i AM GETTING TIRED OF ASKING THIS WITH NO HELP FROM BRAVE SUPPORT. UPHOLD HAS TRIED EVERYTHING ON THERE END.

[Makugo]

Bon (I go speak french,Because google translate says anything)

Je comprend pas pourquoi aucune personne du support de brave vient nous aider

Normalement quand tu a un problème (la ses Ouh là ! Le serveur des Récompenses Brave ne répond pas. On va régler ça le plus vite possible.)

On n’est sensé avoir de l’aide,si on ne reçoit aucune aide ses que le support ne sert a rien (ses pas méchant,mais bon quand tu attend 2 semaines et que tu te prend toujours des vents ses assez embêtant et quand on regarde au dessus,la personne est toujours en attente DEPUIS 6 MOIS,ses pour dire,le support choisi qui ils veulent aider)

Du coup J’aimerai avoir une reponse du support pour pas me dire que le support de brave bah ses littéralement des personnes qui veulent aidé mais qu’il font juste attendre les gens en leur mettant des vents (j’aurais voulu dire un mot,mais je suis pôli)

Donc maintenant j’ai mis se que j’avais a dire et je voudrais avoir une aide (même si il faut vous me donner l’email de brave,un truc refund je crois et je l’ai contacte pour qu’il me rembourse les bats manquant)

Edit:Je comprend la personne qui attend 6 Mois

Edit 2:j’ai Remis brave a neuf et j’ai restorer mon portefeuille et la sa fonctionne mais j’ai perdu des bats qui coup je veux les recuperer

[m204617]

I have brave on 2 exact same PC builds with same OS, I can confirm only one of the systems have this problems. My screen shot is the same as the ones above.