A family member of mine purchased the Brave vpn+firewall free trial service but had a problem canceling the subscription and therefore could not cancel it please help
Type of device : Android
Brave versiyon: 1.73.101
@MirzaBey as it happened on Android you typically would need to request a refund through Google Play.
But go ahead and complete a Premium Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360003078831
as well. Do note the section asking for an invoice number can be left blank.
There was a mistake, I am very sorry. If you could help me, I would be very grateful.
@MirzaBey as instructed. If you request a refund or whatever through Google Play it generally will process with no issues. This is typically independent of Brave.
But if you need Brave’s support, then you should create the ticket via the link I mentioned earlier.
Do this and they will do the best they can to make sure you are assisted. Just be mindful we’re currently in the middle of the holidays and end of the year, so I do not know how quick their responses will be.