I accidentally subscribed to brave vpn and I want to cancel and refund my subscirption urgently

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1

I accidentally subscribed to brave vpn and I want to cancel and refund my subscirption urgently.

Type of device is Desktop

Brave version: 1.78.97

I want to request a refund for my brave vpn subscription, my little brother borrowed my desktop and subscribed to the 7day trial without me knowing and I was surprised with the withdrawal of the $99.99 subscription fees, I personally do not intend to use this service because I financially can’t afford it, that’s 2-3 months of work to earn here in my country. The payment was made on
Wed 14 May, 05:16. Today is Thursday 15 May.

Receipt number: 2029-1704
Invoice number: SGXTNANE-0002
Payment method: Mastercard4589

Ticket number: 313145

2

@B-Lee

OP has ticket number: 313145

3

I already did but still no reply, I was hoping someone here would help speed it up. I still haven’t pressed cancel subscription because I don’t wanna do something wrong.

4

@mohamed_sadawy

Do not worry. @B-Lee or another member of the Brave team will know how to proceed. I cannot predict your wait time ← and again, do not worry about that as well. Hang in there.

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