Briefly describe your issue: Where are the bat tokens that Venezuelan users obtain going? We can no longer use uphold, gemini cannot be used in Venezuela, what other option do we have?
What Operating System and Brave version are you using (Menu --> About Brave)? Windows 10 and Brave Release Notes v1.46.133 (Dec 1, 2022)
Is your Brave Rewards Profile currently verified? (yes/no) Yes
What date did you connect a your Brave Rewards Profile? more than 1 year ago
Have you been able to successfully receive payments in the past? Yes
Are you using a VPN? (yes/no) No
Are you in a supported region (see here for list of supported regions)? No
Does your device pass the SafteyNet check (Android only)? Yes
Have you manually turned off Auto-contribute on all of your devices? Yes
The BATs arened are given through claim buttons each month. Youll get a claim button, when you click it the BATs will show up in your balance section of Rewards.
Yes, I always did that, and they passed them to my uphold wallet, but ulhold left Venezuela and now I don’t know where to put the bat tokens we earned.
The window you have open in this screenshot is what appears when you click on Unverified. and you attempt to link to a custodial partner, at which point it shows:
Going back to the first one, you see your monthly earnings and your browser balance. Currently it seems you have 0 BAT in your browser and 0.650 BAT earned for the month. When your payment processes, it should be stored in your browser.
Once it stores in your browser, the balance that says 0.000 will instead show whatever amount was paid out. Also, your balance on the right, which is your estimated earnings, will go back to 0.000 and will start to slowly increase as you view ads.
If you claim that your Rewards still paid to your Uphold in prior months, then that is weird as it shouldn’t be. Also, if you claim that you received payment last month but it’s not showing up in either Uphold or your browser, then you will want to start a Rewards Support Ticket so Brave can investigate and try to get your earnings to you.
Previously I was verified. Since uphold left Venezuela 1 month ago, I am no longer a verified user.
Once the payment is processed, and considering that uphold no longer supports users in Venezuela, where do those funds go?
Previously they were processed to my uphold account, because I had support for users from Venezuela.
The payments came to my uphold account, since they no longer support Venezuela, I have no way to log in and see if the funds are there. My question is, are they still being sent to my uphold even though this company no longer gives Venezuelan users the opportunity to withdraw their earnings?
Links I showed is they left Venezuela more than a month ago. They did give you time to remove everything but deposits were to stop back in July. If you failed to remove your money/crypto by the deadline they gave (which was like September 30), then it is very difficult to access.
I answered this already, as did SmartyAadi. It goes to your browser where it is stored as vBAT. If you uninstall your browser or anything, you lose it all.
For this, you’ll need to do support tickets like I mentioned. For Rewards payments, you would do Rewards Support Ticket
To inquire more on Uphold, especially if you still need to try to access any funds you had there, you would need to contact Uphold Support Ticket
Yes friend, I knew that, uphold notified me and I was able to withdraw my funds. My question is, since uphold withdrew from the country, where do those funds that I earn from my browser go?
ok, I understand that they are stored locally in my browser and for now there is no way to withdraw them to a wallet.
