Still not getting Ads

More than a month ago I had windows 10
Version 1.11.104 Chromium: 84.0.4147.105 (Official assembly) (64 bits)

Same Here.

No ads last 4 days. I am from India.

Windows 10
[Version 1.11.104 Chromium: 84.0.4147.105 (Official Build) (64-bit)

i am not getting ads please fix it
Version 1.11.104 Chromium: 84.0.4147.105 (Official Build) (64-bit) 1
and i dont use any vpn

i have no ads since july 2020

brave support suggested open

C:\Users[your user name]\AppData\Local
BraveSoftware\Brave-Browser\User Data\Default\ads_service

In this folder, you should see a file
called Client (Client.json).
Open this file using the text editor of
your choice. Search the text (ctrl +f) for
lastPageClassification and check to see if
there is a value there
(note that you don’t need to tell
me what the value is, just whether or not it exists).

Also my “Client.json” file doesn’t have any of the text mentioned here.
(lastPageClassification and lastUserIdleStopTime)

i reinstall on my pc brave version 1.11.104 now but
also no text in file client.json

before jule 2020 i have ads

now version 1.11.104
i use profile 1

i not find file ledger_state.json

brave support suggested open

open for Profile named “Profile 1”,
you’ll find the ledger_state file in

Path to file (Windows): Users/username/

in my pc i have
C:\Users\1\AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\


do you have any solutions

I opened C:\Users[your user name]\AppData\Local
BraveSoftware\Brave-Browser\User Data\Default\ads_service

I didn’t see any “ads_service” folder in my folder. Instead I had folders like “afalakplffnnnlkncjhbmahjfjhmlkal”, “cffkpbalmllkdoenhmdmpbkajipdjfam”…Is that normal? :thinking:

that normal

look carefully again

user data - default


if not see repotrt for brave support

1 Like

I see. Thanks for the reply. I guess it seems like I have the same problem as you then. I also do not have “lastPageClassification and lastUserIdleStopTime.” It’s been months and still no fix for these problems. It would be nice to get some answers. :disappointed: :man_shrugging:

for issue
i am stop receive ads since july 2020
Version 1.11.104 Chromium: 84.0.4147.105 (Official Build) (64-bit)
and i dont use any vpn windows 7

i saw many issues for help
getting ads on support and did all
that users suggest

you can also search for how fix
that files and then tell me

from user justsomeone1

for not receiving ads try to turn off ads then back on then do not touch your device for about 1 min then move your mouse you should see one

hope the above way help you and have a nice day

also sent 07.08.2020
logs file no response

1 Like

That’s not a solution, is a bug. It’s should be fix already, but well, aperently this bug still works.

As for logs, they stopped all of that due to a leak of users private info in logs due to UPHOLD API (is already fix).

Said that, a couple of days before they anounced they are working on a new plataform to resolve this and issues related to rewards program. This because we are actually to much users and they can’t keep up with the actual workflow.

So, in resume, they are working on it.


I am also not getting ads on windows 10 and in mobile browser, please help #brave-rewards #support-and-troubleshooting #support-and-troubleshooting:mobile-support

@steeven (sorry if I mention you but you are the one whos solve problems here :slight_smile: )
So, today is 12 August and still No pop-up Ads received.
Plus I had an HDD failure and all was get back to October 2019 after a restore. BRAVE took one day to get updated!
Now I Only receive Background sponsored images (but seems they are NOT counted)
“Ad notifications received this month 0”
My BAT wallet seems stuck to 1,900 BAT “Estimated earnings so far this month” (two days have passed since the restore)

Brave 1.11.104 Chromium: 84.0.4147.105 (Official Build) (64-bit)
Revision a6b12dfad6663f13a7e16e9a42a6a4975374096b-refs/branch-heads/4147@{#943}
OS Windows 7 Service Pack 1 (Build 7601.24544)

Any clue on how to get back to normality?

Kindly regards

Hi , In my brave (mobile) browser not showing ads from 7-10 days please fix this problem as soon as possible please

#brave-rewards #support-and-troubleshooting #support-and-troubleshooting:mobile-support #brave-rewards:brave-ads-support #beta-builds:ads-browser

Same, getting no ads. My catalog ( is also empty.

Still the same!
New version, no Ads!

I have Windows 10 home in brave Versión 1.12.112 Chromium: 84.0.4147.125 (Build oficial) (64 bits) I am in Argentina - No VPN

I started using brave month ago and have not gotten even one ad. [
Versio 1.12.112 Chromium: 84.0.4147.125 (Virallinen koontiversio) (64-bittinen)] Im in Finland if that makes any difference, I do not use VPN. I set it to show 5 ads in hour but I have yet to get any. Obviously the free money was not the reason I started using the browser but it would be nice to take advantage of that feature

No llega nada de anuncios y al parecer a ninguno le llegan los anuncios en la pc en el telefono si llegan

i have not received any ads since july.
i was in the UK and went back to Taiwan this week.
windows 10
[version 1.12.112 Chromium: 84.0.4147.125 (official version) (64 bits)]

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