No ads despite ads enabled on Windows 10

Brave Rewards Brave-Ads Support
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1

Briefly describe your issue:
For the last 3 months I haven’t received any ads from Brave on my desktop browser despite having ads enabled and notifications on Windows enabled. I know that I should still receive at least some ads, since this issue all started after a flag on my wallet was cleared back in August, and before then I was still receiving ads. I also know that it is possible for me to receive ads, since I still get ads on my phone and laptop and they are all linked to the same Uphold account.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10,
Version 1.32.106 Chromium: 96.0.4664.45 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
yes

What date did you verify your wallet?
A long time ago (about a year now).

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
N/A

2

I have the same issue that has persisted for over a month, no response from their team and nothing fixes this.

3

Same here, since August no ads. Don’t expect a solution.

1 Like
4

i havent see a pop up ad for almost 4 months, i use windows 10 on my HP laptop, does anyone know what can i do to fix this?

5

@steeven Would you be able to know of how to resolve this issue?

6

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