Slow overall performance

Support and Troubleshooting Desktop Support
#1

I was happy to switch to a browser that protects privacy, but I’m finding that the performance is so incredibly slow. I frequently get stutters between switching tabs and especially when watching videos. It’s having me second guess whether I can stick it out with the browser.

I’m using Win 10 Pro x64 w/ an Intel Core i7 and an NVIDIA GeForce GTX 1070.

I used Chrome prior to this and never had the same hitches, so I’m just confused as to what is causing this terrible performance.

Brave Version: Version 1.18.78 Chromium: 87.0.4280.141

1 Like
#2

@amirebrahimi,
Can you try disabling Hardware Acceleration in settings to see if this resolves the issue?

You’ll find this in Settings --> Additional Settings --> System --> Hardware Acceleration

#3

Okay. I’ll try that out. Thank you.

#4

Night and day difference, @Mattches . That’s unfortunate though because does this mean that things like WebGL won’t be using hardware acceleration now? Also, I never had this issue with Chrome, so why does it affect Brave?

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#5

@amirebrahimi,
Can I ask if you have any extensions installed in the browser?

#6

Yes, I do have extensions installed, but also had extensions installed in Chrome. Seeing as we’ve now identified hardware acceleration to be the culprit - what are your thoughts?

#7

I’m wondering if HWA is conflicting with an extension in some way, causing the slow performance and whether the same issues would persist if you were to just run Brave alone + HWA enabled.

#8

Can you pull up (side by side) chrome://gpu in both Brave and Chrome?

I’m curious what differences there are (if any). I know Chrome will reach out to their experiment server and may turn on flags. Comparing chrome://gpu will help us understand some of those differences

The page (besides showing all the GPU information) has a Copy report to Clipboard button that can be used. Having a copy of Brave vs Chrome would be helpful for me to debug (you should be able to attach or share w/ me in a DM)

1 Like
#9

Thanks, @clifton. I’ll DM you.