I don’t believe I’m misunderstanding, @Dandar, and I understand the frustration and confusion, too. I still believe the core cause is that some aren’t really reading the information out there - or language barriers are hindering understanding.
Is a bug possible, or some problem with the campaigns? Absolutely. There are issues being worked on.
But Support nor Tech has said anything on this specific issue yet (that I’ve found), and a very small amount of users are reporting this trouble (when compared to the whole) - so deductive reasoning dictates I lean more toward users not reading and understanding the information on Brave ads/ rewards, NTPs, and notification settings, or are guilty of doing one or more of the activities listed on the chart (post #4).
If/ when some information comes out that this was actually a bug or some mixup with marketing, I will gladly and happily apologise to you all. I will also continue to share any information, solutions, possible causes, troubleshoots, FAQs as I find them
ps Thank you, @Ridz. I think there is great misunderstanding about NTPs - the sponsored images you see every 3rd or 4th new tab/ F5 refresh, where you can earn some BAT. * You do not get a notification for these - they just appear on every 3rd/ 4th new tab that you open. Right now, all of us are experiencing seeing sponsored images that are not in our catalogues, from time to time. Brave has said they are working on ways to improve this experience for us.
pps I try to make it a point to respond to other languages whenever I can, @Mysteryo, because I think…
… you can be right, sadly. I try my best, I hope for no, or very little miscommunication My responses are in English (or Czech when needed), but I try to keep it simple and clean for the user, or a translator, to understand.
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