Second month without receiving my brave rewards

Since implemented the “claim button” on my version of the browser, i didn’t receive any bat. January and February i clicked on the button, and appear only for a briefly moment in browser, then i go to uphold and i didn’t really received. After some time the old BAT balance appears again in the browser. I’m also not receiving correctly in my mobile.
Already sent a private message to Steeven with my setup and wallet ID
PS: Recently i updated my Uphold customer due diligence.

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