Rewards not showing even with new profile

Brave Rewards
1

Hello,

I’ll try and be brief and use my testing repro steps:

  • rewards are working fine
  • back-up “user.name” folder from windows
  • reinstall windows
  • restore “user.name” folder from back-up
  • ads not showing
  • read the last section of Rewards Help " https://support.brave.com/hc/en-us/articles/360055013431-Why-don-t-I-see-any-Brave-Ads-after-enabling-them- "
  • cool, no problem. I reset the wallet
  • ads still don’t show
  • nuclear option: uninstall Brave and delete everything from registry and AppData
  • try to restore wallet; passphrase no longer works if you reset the wallet…
  • create new wallet; link it with Gemini = all good
  • still no ads

Could someone please help with this?
P.S.: will tab auto-resize be a thing? 'Been using brave:/flags as a workaround for the past two years

2

Hello,

Could someone please help with this? If there is a general thread or something consolidating all of these issues, I did not see it.

Thank you

3

General FAQ topic

If you think your account has been flagged, send a direct message to the moderators and include the following information for each of your devices:

  • Copy/paste your Wallet ID (found on brave://rewards-internals )
  • Your OS and Brave version (first three lines in brave://version )
  • A screenshot of your Rewards panel in `Settings → Brave Rewards

Mattches and Steeven are the moderators who handle most of the rewards issues.

How to DM a moderator:

  1. Click on their icon and select the Message button in the top right corner or
  2. You can go to your profile and create a new message in Messages.
4

@Chocoholic : Thank you. I have contacted them. Waiting for a reply. Hope this gets fixed

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5

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