Rewards missing - no solution - thread closed

[Difi]

About 6 months ago I reported a bug, when switching from PC to Laptop my account did not sync correctly and 50BAT went missing. My account went fromo 188.70 to 138 BAT.
[Rewards missing?]

While I was not offered a solution the thread was closed.
Is there really nothing that can be done?
I appreciate any help, thanks

[steeven]

Thank you for reporting! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

[DylanQ]

Hello @steeven steeven, check our DM please I replied with a question about my Brave Creators account
that stop receiving or counting the installations and confirmations like 2 months ago, please check

Link: https://community.brave.com/t/i-didnt-receive-my-payment-help-please/185085/22

[JohnDproof]

Could have been that you had the auto-contribution enabled in your other browser?

[Difi]

Hi Steven, here is a screenshot from my rewards before and after I switched PC’s

[Difi]

Auto contribution was disabled.
Even with the Auto-contribution enabled I would not lose 27% of all of my BAT in one day

[steeven]

Thanks @Difi. Please see my DM.

[Difi]

Hi Steven, the email address linked to uphold is [email protected]
And thank you so much for looking into this, I truly appreciate it