Hi @Mattches, any chance of getting someone to review the crash report?
I am wondering what might be causing these sudden crashes that result in the current window and all of its tabs disappearing; particularly since these have occurred with Private (non-Tor) windows.
Also, is it still crashing? (in other words, do you have a recent crash report ID?). Figured I’d ask as Brave has updated to new versions since you posted and they’ll likely want to know if still having the same issue and if the crashes are from the same origin.
Thanks @Saoiray. It was a single crash, rarely occurs but when it does it always follows the same pattern – i.e., window suddenly disappears – in all cases I’ve experienced I’m pretty sure it has been with Private windows.
The crash ID for this one was the one in the original post.
I’m guessing that the ID matches the ‘disappearing window’ I experienced, because I normally think of a ‘crash’ as affecting the entire session, not just one window.
@Mattches I didn’t send a report, I thought the way to report it was to copy the information at brave://crashes into a message post. (It’s still there – i.e., at brave://crashes.)
Not sure where the ‘automatic crash reporting’ is located, but I recall that the last time I saw it, it was ‘on’. Do updates turn it ‘off’ by default?
Negative. Nothing like that exists yet. Pretty much just takes Support having to be the intermediary. To be honest, I’ll wait to see what happens but typically when we have the amount of time that’s gone by without a reply, I tend to see Mattches or others say that they need a more recent crash report. Something about the Crash Report ID is expired or that they want/need to see current report as Brave version has changed a couple times.
So if you still have crashes, I might suggest you share a recent one. Then, hopefully Mattches or one of the others can try to check in on it and get back to you.
> how many times have you seen the browser crash in this way?
@mattches I’m not sure. It isn’t a frequent occurrence. I don’t believe it’s happened again since the crash that I assume generated that crash report; but it has happened in the past in the same way.
As far as I’m aware, the only way for a user to close a particular window on a Mac is to actively elect to do that, either by clicking on the red circle in the upper left corner of the screen, selecting the Close Window option in the File dropdown menu, or using the equivalent key combination (Shift-Cmd-w).
Crashes can happen — browsers are complex pieces of software with literal millions of lines of code. If this was happening every day or at any consistent rate I would worry more about it, but a crash or two every now and then is not out of the ordinary for any browser (or any piece of software for that matter).
If this starts happening consistently we can look deeper into it but seeing as it’s been well over a month since the last occurrence, I wouldn’t worry too much about it. Going to close this thread for now. If the issue occurs again open another and we can dig deeper in.
