Problem with Uphold in Ukraine

For a month now I want to withdraw funds from Brave to Uphold, but I can’t.
Asks for verification.
I take a passport photo, take a selfie, but the system does not accept my document.
Requires a document drawn up in the Latin.
I wrote in support of Uphold, nothing can help me.
What should I do in this situation?

Please DM me the email linked to your account.