Problem with update

Hello,

I have been facing a serious issue for quite some time with Brave’s updates. Every time a new version is released, I have to update it manually because I get the following error:

“An error occurred while checking for updates: Update check failed to start (error code 4: 0X80070005 – system level).”

Currently, I am using version 1.76.74, but I am unable to update to the latest version 1.76.82 due to this error.

Could you please assist me in resolving this issue so that I can receive updates automatically in the future?

Thank you for your help!

Best regards,

@Poshnjari can you try downloading the installer from our website (https://brave.com/download) and just running it (don’t uninstall) to apply the latest update?

Thank you for the response, I always do this, but I got frustrated having to repeat it every time. Where does the problem lie that it won’t update? I don’t have this issue with other browsers.

If it keeps happening after that then the issue has to do with permissions on the system. Do you have any anti-virus software running on your machine at this time?

Yes, I have eset internet security, but I don’t think this is the issue since it doesn’t give me any notifications. And I don’t want to disable it and reinstall Brave, as I don’t want to lose any data.

Yes, I have eset internet security, but I don’t think this is the issue since it doesn’t give me any notifications. And I don’t want to disable it and reinstall Brave, as I don’t want to lose any data.

I would recommend you try disabling the AV software the next time you get this error and then going to the update page (brave://settings/help) and try to initiate the update that way again to see if it goes through.

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