The 8th has come and gone and the next payout date has changes to February, however nothing has changed with regards to the pending payouts total and nothing got transferred. Is there a delay and I am just being inpatient or have I setup something wrong.
The same thing is happening with me too! I have balance, since Christmas 2018, and Jan 8th, has passed, and no deposit has happened and now the date next deposit date has moved to Feb 8… whats happending?
Same for me. Also had balance since december and nothing happened on Jan 8th. Now the next deposit date has moved to Feb 8. Can we get an update on this?
I reached out on TG and an admin told me to check whether my uphold account was verified. It was actually asking me to re-submit ID photo as too dark. I am now trying to re-verify. Hopefully this is the reason.
Hello everybody! I also did not receive a reward, I waited a month! January 8, there were no charges! UPHOLD checked and verified! What’s the matter? Scam?
I emailed support earlier and got this back “We’re working on a solution to help those who missed payouts this month – more information for you soon”.
First of all, everyone needs to make sure that they have FULLY completed Uphold verification. Please do so as soon as possible. We’re going to send out another batch of payments next week in order to get to everyone we missed this first round.
There were also a small portion of users (who were verified) who did not get paid out due to a ledger problem. They will also be paid out next week.