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Go to Brave rewards and you will have a Claim button.
Mobile phones with version 1.41 are working fine. The trouble is with the desktops running version 1.42

1 Like

Ditto per “Oops” message after clicking claim button and solving captcha:

Unverified Rewards wallets:

  1. Received claim buttons in Release (2 profiles) - 1 successful; 1 “Oops” error
  2. Received claim buttons in Nightly (2 profiles) - Both received “Oops” error
  3. Beta (1 profile) - No claim button received.
Brave 1.42.86 Chromium: 104.0.5112.81 (Official Build) (64-bit)
Revision 5b7b76419d50f583022568b6764b630f6ddc9208-refs/branch-heads/5112@{#1309}
OS Windows 10 Version 21H1 (Build 19043.1826)

Beta Version 1.43.58 Chromium: 104.0.5112.81 (Official Build) beta (64-bit)
Nightly Version 1.44.26 Chromium: 104.0.5112.81 (Official Build) nightly (64-bit)
(version as of today 08/06/22; issue occurred 08/05/22)

im also having that problem

Could this be related?

[06 Aug 2022, 7:37:50.8 pm:ERROR:credentials_promotion.cc(406)] UnBlindTokens: Unblinded creds size does not match signed creds sent in!
[06 Aug 2022, 7:37:50.9 pm:ERROR:promotion.cc(515)] Credentials process not succeeded LEDGER_ERROR

I too faced the same issue please look into this @steeven

Hi all, thanks for reporting. Please DM me the Wallet ID, Brave version and OS that you’re attempting to claim on. Thank you.

10 Likes

Hi steeven, same problem here, I sent DM.

Hi @steeven same problem I sent you DM
Thanks

1 Like

Thanks all, I’ve received a few of your DM’s. Before sending please confirm that you’re on the latest Brave version - 1.41.88. A few of the DM’s I’ve received are from older Brave versions. Thanks.

Thanks Steeven you are the best sent you DM
you do a lot of work for us

image
Hello i am on the latest Brave version - 1.42.88 but can not get reward too.

Hi, where do I find my Wallet ID?

Unverified Rewards wallets:

  • No claim button received in Release (2 profiles):
    Android 9 and android 10
    Version: 1.41.100
  • Beta (1 profile) - Received claim buttons received - Both received “Oops” error:
    Android 9
    Version: 1.43.58
  • No claim button received in Nightly (2 profiles):
    Android 10
    Version: 1.42.1, 1.44.26
  • Beta (1 profile) - No claim button received:
    Android 10
    Version: 1.43.58

@Kokokapaku
brave://rewards-internals/

1 Like

After the error here I lost my ransom and I got a message

  • Congratulations! Your July rewards have arrived!
  • v1.42.88 (Aug 6th, 2022)

me too get same issue

Yes, even my 2 unlinked profiles gave me that error, same behavior with the “Oops” banner. @Mattches @steeven kindly look into this, I was thinking to open a ticket help but with all the users complaining about this issue perhaps you should plan a global fix.

1 Like

thanks @Kokokapaku analyzing brave://rewards-internals/ I saw

Status: Attested
Amount: 0.25 BAT
Type: Ads
Expires at: 0
Legacy promotion: No
Version: 5

I found the topic with a related problem

ttps://community.brave.com/t/tried-to-claim-bat-but-something-went-wrong/378482

please @Mattches and @steeven what does the state mean
Status: Attested

Thank you so much

2 Likes

Also having this problem after click claim button in all of my devices.

We need a global fix.

1 Like

The same problem. I got nothing. On desktop and Android. There’s no aby BATS, but i claimed

1 Like

same issues in two computer so how to solve this issues and please reply me

1 Like