Only one device got rewarded

pierretake · February 12, 2021, 10:12am

Hello there,
I synced Brave on both my laptops but I only got rewards of one device.
What do I have to do?

Thanks!

Mattches · February 12, 2021, 5:57pm

@pierretake,
If you’re referring to the actual Sync feature, it does not apply to or sync any BAT or Rewards seeings.

pierretake · February 12, 2021, 6:35pm

So what do I have to do to get those BATs ?

Mattches · February 12, 2021, 7:15pm

@pierretake,
You need to verify your wallet with the same Uphold account:

pierretake · February 12, 2021, 7:40pm

Thanks for replying,
Wallets are already verified with my uphold account since a few months and still nothing, I only get one payment each month.

Mattches · February 12, 2021, 10:31pm

@pierretake,
Do the balances on both browser wallets match? Additionally, are these the first two wallets that you’ve attempted to link to your Uphold account?