Ongoing Issue Connecting Gemini Account – Error Persists for 1.5 Years

Brave Rewards Rewards Support
1

Briefly describe your issue:

I have been unable to connect my Gemini account to Brave Rewards for over 1.5 years. Every time I attempt to connect, I receive the following error message:

“Something went wrong. We weren’t able to complete your request. Please try again, and contact support if the problem persists.”

I have tried multiple troubleshooting steps, including:

• Clearing cache and cookies

• Using a different Brave profile

• Updating Brave to the latest version

• Trying on different devices

Despite these efforts, the issue persists, preventing me from linking my Gemini account.

What Operating System and Brave version are you using?

• OS: macOS Sequoia 15.1.1

• Brave Version: 1.75.178

Who is your verified custodian?

Gemini

Are you in a supported region?

Yes, I have verified that my region is listed as a supported region for Gemini connections in Brave Rewards.

Additional Information:

I have attached a screenshot of the error message for reference. Please assist in resolving this issue, as I have been unable to connect Gemini for over 1.5 years.

Thank you for your support.

2

New connections to Gemini are not available.

If you’re seeing this error you will not be able to reconnect with Gemini.

You can signup via Uphold or request Solana access.

Please see the latest regarding Brave Rewards onchain with Solana.

You can sign up for early access here: https://blocksurvey.io/self-custody-brave-rewards-bat-payouts-via-solana--tA7YPZI6SgebicWYpiP.BA?v=o

Thank you!