Hello there!
One of my profile just close immediatly everytime i try to open it, other profile don’t
I tried EVERYTHING i found on the aggregate topic but nothing change
Expected result:
Brave Version : Brave est à jour
Version 1.64.116 Chromium: 123.0.6312.105 (Build officiel) (64 bits)
OS Windows 11 à jour
Last crash : Date et heure du plantage : mardi 9 avril 2024 à 19:56:32
| État : | Non importé |
|---|---|
| Contexte de plantage local : | b63f88d5-d0e6-4819-b05f-d2099dde6ac8 |
Thanks for any help coming
@Jokebreaker,
Do you have any extensions installed/active on the profile thats crashing?
ublock origin and enhancer for youtube
if i’m right
@Jokebreaker,
Can you try launching Brave from the command line, using the --disable-extensions flag? Simply open the command line and type:
start brave --disable-extensions
Just did that, exact same crash 
@Jokebreaker,
Can you please open a different browser profile (that you can access) and go to brave://crashes and share any crash report IDs with me here so we can get a closer look?
Here are some
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 372b0700-59de-cc0b-0000-000000000000 |
| Heure de l’importation : | vendredi 12 avril 2024 à 13:34:59 |
Fournir des informations supplémentaires
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 332b0700-59de-cc0b-0000-000000000000 |
| Heure de l’importation : | vendredi 12 avril 2024 à 13:34:58 |
Fournir des informations supplémentaires
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 2a2b0700-59de-cc0b-0000-000000000000 |
| Heure de l’importation : | vendredi 12 avril 2024 à 13:34:57 |
Fournir des informations supplémentaires
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 232b0700-59de-cc0b-0000-000000000000 |
| Heure de l’importation : | vendredi 12 avril 2024 à 13:34:55 |
Fournir des informations supplémentaires
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 1c2b0700-59de-cc0b-0000-000000000000 |
| Heure de l’importation : | vendredi 12 avril 2024 à 13:34:54 |
Fournir des informations supplémentaires
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 34b61a00-aea4-c30b-0000-000000000000 |
| Heure de l’importation : | mardi 9 avril 2024 à 20:11:36 |
| Have more if necessary! | |
| Good luck |
So, any solutions? 
Apologies for the late reply here.
Passing these repots on now — thanks for your patience.
Hi, still crashing and no news; is my profile definitely out?
@Jokebreaker,
Have you updated the browser to the latest build? If you have and the browser is still crashing, as much as I hate to ask, can you please send any newer (within the last few days if possible) crash reports here? I actually am not sure I ever got a response for your crashes (internally) — I will re-ping that thread but I’m quite sure that when I do they will ask for newer/newest crash reports when they do respond.
my actual build
and my 2 last crashes
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 9c420000-dcd3-f10b-0000-000000000000 |
| Heure de l’importation : | mercredi 8 mai 2024 à 19:30:21 |
Fournir des informations supplémentaires
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 98420000-dcd3-f10b-0000-000000000000 |
| Heure de l’importation : | mercredi 8 mai 2024 à 19:30:19 |
Hi folks! Thanks for reporting and sharing the crash IDs
We’ve captured an issue on GitHub to investigate, which you can follow along here:
@Jokebreaker do you remember if the profile crashing was using vertical tabs?
Also curious if you remember if you had pinned tabs?
yes and yes
To be precise i have grouped tabs in vertical setting
Thanks for the super quick reply, @Jokebreaker!
Something you can try. You can edit the shortcut for Brave (right click, properties) and add the following in the Target field:
--disable-features=kSplitTabStrip
I’m on Nightly and for example, I set mine to:
"C:\Program Files\BraveSoftware\Brave-Browser-Nightly\Application\brave.exe" --disable-features=kSplitTabStrip
And then you can Apply and try launching. Let us know if that helps. To revert the change, just open the properties again and erase the part in Target after \brave.exe"
If you don’t have a shortcut, you can open the command line (cmd.exe) and you can try launching that way. Use the full path to brave and then pass the `–disable-features=kSplitTabStrip`` part.
Thx for quick reply!
Just did that
Sadly, same crash
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | bb970100-bb03-f30b-0000-000000000000 |
| Heure de l’importation : | vendredi 10 mai 2024 à 00:53:02 |
| Contexte de plantage local : | 4775d093-b239-4115-9cd4-3c1f6ff435cd |
Fournir des informations supplémentaires
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | b6970100-bb03-f30b-0000-000000000000 |
| Heure de l’importation : | vendredi 10 mai 2024 à 00:53:01 |
| Contexte de plantage local : | 1c803d87-1d44-4fdb-baa2-466d3353fe82 |
Thanks for the quick response! OK - I have something you might be able to try
Go ahead and set the shortcut back, so it’s like we never did it.
Then can you please navigate to your profile directory. You can do Windows + R to pull up the Start, and then paste %LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data
Close any instances of Brave.
Then, make a backup copy of your Local State file. There are two things you can try:
If you’re comfortable opening this file in a text editor, you can do that. Once it’s open, you can search for enabled_labs_experiments inside the file and you should see some values following this. For example, I have this:
“enabled_labs_experiments”:[“brave-rewards-verbose-logging@1”,“brave-split-view@1”,“playlist@1”]
If you don’t have this value, that’s good. That means you didn’t enable anything on brave://flags. If you do - you can try to delete the values. So that it would look like this:
“enabled_labs_experiments”:
If you’re not comfortable editing that file, you can move your existing file. For example, rename Local State as Local State2.
With either option, you can then launch Brave and see if this helps. If you made a backup of the file, you can always restore the backup over it.
Please let us know if this helps!
Hi!
Is there any other steps to try?
Here are my last 2 crashes if needed.
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 687d1700-ce01-fb0b-0000-000000000000 |
| Heure de l’importation : | mardi 21 mai 2024 à 18:32:35 |
| Contexte de plantage local : | e4fbf35c-56f2-4052-90c8-474e33c07b41 |
Fournir des informations supplémentaires
| État : | Importation terminée |
|---|---|
| ID du rapport d’erreur importé : | 617d1700-ce01-fb0b-0000-000000000000 |
| Heure de l’importation : | mardi 21 mai 2024 à 18:32:33 |
| Contexte de plantage local : | 067ecd8c-85ce-4bd2-a0c6-4e1da88de273 |
Thanks for help
Thanks for the recent crash IDs - it seems similar to before
I am not sure if there’s enough information for me to help more without just guessing. Would you be open to sharing the Preferences file for the profile you have which is crashing?
Basically, if you go to %LOCALAPPDATA%\BraveSoftware\Brave-Browser\User Data you should see the profile directory there. The main one is in Default. The other profiles should be named after the user.
Specifically, inside that profile directory, I would be interested in the Preferences file. This may have some sensitive info - I can promise I won’t share. You can zip up and either DM me on this message board with the file OR email to [email protected] with a subject line Crash details from community- Profile preferences.
The file itself is JSON and since some of your profiles are not crashing, I suspect something is invalid in the file
