Brave crashing at start

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1

Description of the issue: Brave crashes immidiately on startup on only one user after a computer restart.
How can this issue be reproduced? start brave on profil “ton”

    • Operating System: Windows 11
    • Any recent software updates or changes that might have occurred before this issue started? No.
    • Have you tried any troubleshooting steps on your own, such as running it in compatibility mode? Yes, didnt work.

Expected result: stop crashing

Brave Version( check About Brave): [
Version 1.57.47 Chromium: 116.0.5845.96 (Build officiel) (64 bits)
]

Additional Information:
I’m on windows 11. I have 4 users set up in my Brave account. I use this user the most. When I open brave on this user it just crashes immediately. I’m able to start up brave using other users no problem. Here are the crash reports:
27470a00-b0e3-890a-0000-000000000000
c13e0a00-b0e3-890a-0000-000000000000

2

Thank you @hifganba, I’ve sent to the team for review. Do you have any extensions or flags enabled?

3

sorry for late reply, yes have a “lot” of extension but i can’t disable them since brave crashes

4

Can you also confirm if you’re using any custom filters?

5

i don’t remember editing flags

7

I have similar crashing on one of the user profile. Other profile loads fine but this one crashes brave immediately.

Not installed any new software and or change the settings. Work laptop which syncs these user profiles, loading both okay for now.

Version 1.57.47 Chromium: 116.0.5845.96 (Official Build) (64-bit)

Edition Windows 11 Home
Version 22H2
Installed on ‎6/‎10/‎2022
OS build 22621.2134
Experience Windows Feature Experience Pack 1000.22659.1000.0

Crash log.,

Status: Uploaded
Uploaded Crash Report ID: bf880000-0e1b-930a-0000-000000000000
Upload Time: Thursday, August 17, 2023 at 8:32:45 AM
8

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