Old BAT balance didn't transfer to Uphold wallet

Briefly describe your issue:

Verified wallet on 13th of July from my phone. I had already used Brave in the past and had 46 BAT already before verifying. Since I started using it again, I started accumulating more rewards. Got paid on the 10th of August but only the newly accumulated rewards. The already existing 46 BAT didn’t transfer to my Uphold Wallet.

What Operating System and Brave version are you using (Menu --> About Brave)?

Brave 1.27.111, Chromium 92.0.4515.131
Android 11; Build/RP1A.200720.012

Is your browser wallet currently verified? (yes/no)

yes

What date did you verify your wallet?

07/13/2021

Have you been able to successfully receive payments in the past?

Yes, 08/10/2021 but only “new” BAT

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes (Germany)

Does your device pass the SafteyNet check (Android only)?

Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Yes


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