Briefly describe your issue:
I have not received the payout for the rewards received by viewing Brave Ads in the month of November.
Before 7th December 2021, Rewards settings in my Android Brave browser stated that about 9.8 BAT will start processing in the remaining amount of days. Similarly in my Windows Brave Browser, it stated the same but the amount was around 3.8 BAT. Now that the Payments are Completed for Verified Uphold and Gemini Wallets, I should have received 9.8 BAT in Uphold and 3.8 BAT in Gemini.
But, I only received 1.8 BAT in my Gemini and nothing in Uphold. I am short of about 12 BAT. Where are they? Please resolve this issue and send me my earned rewards.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows and Android
Is your browser wallet currently verified? (yes/no)
yes, Windows is verified to Gemini and Android is verified to Uphold.
What date did you verify your wallet?
Windows: In the middle of the month of November.
Android: Long before the month of November.
Have you been able to successfully receive payments in the past?
yes, without any problem. This is why I am surprised this time.
Are you using a VPN? (yes/no)
Yes, but I do not intend to violate any terms of service or commit any fraud. I use VPN for my work, additional security and to view region blocked contents. I have previously received Brave rewards payouts while using VPN without any problem.
Are you in a supported region (see here for list of supported regions)?
Yes.
Does your device pass the SafteyNet check (Android only)?
Yes.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes, not only in Uphold but also in Gemini if that matters.