No BAT for background ads from last 3-4 days

no it will not reduce the amount of ads you can use both but in the beta version, there is a risk that you will lose your reward, btw do you get your gemini payout?

still get this error in log:
[18. Jan. 2022, 1:03:52,2 PM:ERROR:refill_unblinded_tokens.cc(195)] Failed to get signed tokens
[18. Jan. 2022, 1:36:38,0 PM:ERROR:refill_unblinded_tokens.cc(195)] Failed to get signed tokens
[18. Jan. 2022, 1:46:00,7 PM:ERROR:refill_unblinded_tokens.cc(195)] Failed to get signed tokens

[Jan 18, 2022, 7:22:40.4 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Jan 18, 2022, 7:22:40.5 PM:VERBOSE2:tab_manager.cc(77)] Tab id 575 was updated
[Jan 18, 2022, 7:22:40.5 PM:VERBOSE6:user_activity.cc(44)] Triggered event: 11 (160:2:3600 s)
[Jan 18, 2022, 7:22:40.6 PM:INFO:conversions.cc(198)] URL is not supported for conversions
[Jan 18, 2022, 7:22:40.6 PM:INFO:ads_impl.cc(183)] Visited URL is not supported
[Jan 18, 2022, 7:22:40.6 PM:VERBOSE6:logging_util.cc(137)]

i have this error in log

I’m not seeing any background ads. Is this a more general issue?

@kryptointerest You have a real issue. Create a new topic, describe your issue in detail, fill out the template and tag someone from support team.

Hi @kryptointerest @y2k, if you’re still not receiving ads please DM me your device wallet ID. Thank you.

wrote you a dm, thanks in advance.

@Aman_M Just wanted to share an observation reg tab ads.

I am getting BATs for new tab ads from 11:00 AM only. Before that, none of the tab ads gives any BATs. I noticed this for last 4-5 days. This is happening for brave stable. Even though I start using the browser from 6-6.30 AM, the new tab ads get BATs only from 11 AM.
Also, 2 days ago, I installed Brave Beta. In that, I am getting the BATs for new tab ads even before 11 AM.

I thought this is strange, may be due to the difference in the way start of the day is calculated, or timezone is handled in stable version. Just a thought.

@y2k Daily frequency cap of 20 NTP Ads is valid for 24 hrs. This means if you saw first set of 4 NTP Ads at 11 AM and exhausted daily limit, next day you will only be rewarded BATs for NTP ads viewed after 11 AM (24 hrs).

This time would be an ever increasing cycle.

1 Like

@Aman_M Could you pls check this ?

NTP ads stopped again and when U checked the logs, I can see this error.
refill_unblinded_tokens.cc(194)] Failed to get signed tokens

It was working till yesteday, and also got 2 ads as pop-ups. Still no BATs for new tab ads.

@y2k This must be in Beta, right? I am also seeing this in Nightly as both make similar request for signed tokens. Most likely an issue on Brave’s side. Best is to wait it out 1-2 days.

@Aman_M Yes, it is in Beta. And thanks for the clarification.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.