Need to Remove a connected Computer from Brave/Gemini account

[tsscid]

Briefly describe your issue:

I had reached the 5-connected devices limit for verified Gemini accounts but had to reinstall Windows on one of the computers. Now I am unable to add the same computer to my connected devices because Brave thinks its a brand new / separate computer.

I need help disassociating / removing a connected computer from my account so I can add it back with the new operating system install.

What Operating System and Brave version are you using (Menu --> About Brave)?

This was on a Windows 11 machine with latest Brave version at the time of reinstalling Windows. This was approx. 3 months ago.

Is your browser wallet currently verified? (yes/no)

Yes

What date did you verify your wallet?

Over a year ago and has been working fine.

Have you been able to successfully receive payments in the past?

Yes no issues with payments

Are you using a VPN? (yes/no)

No.

Are you in a supported region (see here for list of supported regions)?

Yes, USA.

[Saoiray]

@tsscid

I had reached the 5-connected devices limit

Device limit was removed months ago. So this isn’t a problem. Have you not tried to link it recently?

NOTE

That said, if you’re in one of the newly unsupported regions, you’ll just be out of luck.

NOTICE: New region restrictions on verifying Brave Rewards with Gemini

NOTICE: New region restrictions on verifying Brave Rewards with Uphold

[tsscid]

Awesome! No, I haven’t tried to re-connect since I originally saw the error a few months back. I confirm I was able to successfully connect my computer back with my Gemini account.

Thank you very much for your help and quick response!