Hello… As of 31 of July I had had 1,800 something BATs and after midnight they vanished… I know there’s a monthly reset and they are supposed to be shown at your balance, on the left side… But nothing appeared in 7 days.
I can’t create an Uphold or Gemini account because my country (Brazil) is no longer supported.
What should I do? Contact my lawyer? I want my money back, thank you.
Jokes aside, the estimated balance resets the 1st, but the payment process begins the 7th and it can take some days. I’d wait a bit longer before to threaten. Also is 1.800, 1,800 it’s confusing, someone could think about 1 thousand 8 hundred, nope.
It is indeed confusing and a problem.
If you’re living in a country where a comma is used as decimal separator
1.800$= 1 thousand 8 hundred and 1,800$ = 1$ and 80cents
Also:
1Billion in USA is 1 000 000 000
1Billion in most other countries is 1 000 000 000 000
OK, but if you don’t claim you can’t expect to redeem anything, also this month there was a problem with the requests, now fixed giving a second claim option. I’d suggest to try another time, atleast before unleashing your pet lawyer.