This is the official support thread for this month’s Ads payout. Please direct any issues related to this month’s Ads payouts here.
if you’re a Creator with questions about your publishers payout, please see our Publisher payout megathread instead.
DO NOT re-install as it will make it impossible for us to restore your BAT balance!
Before posting here, make sure none of common reasons for missing an Ads payout apply to you:
- Anyone whose BAT balance has suddenly dropped or zeroed out should fully exit and restart the Brave client. Make sure to completely exit out of the program and try again. This should fix most of the cases here – if not, please let us know and we’ll dig into your account!
- You must have a linked and verified (KYC’d) Uphold account in order to claim an Ads payout. You must be verified before the 1st of the month to qualify for that month’s payout.
If you didn’t get paid, and none of the above apply to you email us 1) the estimated balance you were expecting and 2) your
brave://rewards-internalsdata to email@example.com.
If you’re expecting an Ads payout you didn’t get, you may be in an unsupported region. Brave Ads payouts are only available to those residing in supported regions.