This is the official support thread for this month’s Ads payout. Please direct any issues related to this month’s Ads payouts here.
if you’re a Creator with questions about your publishers payout, please see our Publisher payout megathread instead.
Before posting here, make sure none of common reasons for missing an Ads payout apply to you:
- Anyone whose BAT balance has suddenly dropped or zeroed out should fully exit and restart the Brave client. Make sure to completely exit out of the program and try again. This should fix most of the cases here – if not, please let us know and we’ll dig into your account!
- Ads payouts have now fully completed (including retroactive Ads payouts from past balances). If you didn’t get paid, email us the details (see the below instructions on writing in).
- If you’re expecting an Ads payout you didn’t get, you may be in an unsupported region. Brave Ads payouts are only available to those residing in supported regions.