Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Delete the any text above the line separator below before posting
Description of the issue:
I rebooted my Win10 machine today (first time in quite awhile). Brave came up and asked me to set up a profile. I went ahead and did that thinking that an automatic update just wanted me to do this. BUT - now all the extensions i had are missing and all my bookmarks are missing!!! this is a business machine and not having those things is disastrous to me.
How can this issue be reproduced?
- any rebooting and loading of Brave seems to come up in what looks like this ‘new’ profile. Can’t figure out how to delete it and get back to the old one!!!
Expected result:
I want the original profile back with my extensions and bookmarks.
Brave Version( check About Brave):
currently it’s telling me V1.3.115
Additional Information:
HELP!!!
