Less token received

Brave Rewards Rewards Support
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WHY I RECENTLY LESS TOKEN THAN EXPECTED. Imy estimated bat token is 3.8 but I have only received 3.2 bat

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Same over here. We were supposed to receive (as per the payout notification on the browser) 2.345, but eventually only 2.17 were received.

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The numbers you see before reset are estimate. the number you see in “your xxx bat will arrive in x days” also is an estimate. These numbers should get near the actual value, but can differ quite a lot.
The actual amount you recieve after the 7-12 day period after rest, is what gets actually calculated from the whole month.
I had months where I should have gotten 8 bat, but only recieved 5, other times it said 4 but I got 8.
As I said, the numbers you see in the browser should in an ideal world be exact what you get, but they arnt. in 2 years of brave rewards, I never had the same amount as brave rewards told me it would send.

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What they claim though is that payout notifications are the exact amount you should expect to receive, and any unpaid earnings will be rolling-over to the next month. Roll-over is actually running correctly. What us not running correctly is the payout, and this should be fixed.

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They do not claim that it is the “exact amount” it is always just an estimate and many times rewards are rounded causing slight discrepancies. This is the actual quote about rollovers. 1. “Why is my payment amount different than what my ‘estimated earnings’ was showing”?
This is perfectly normal! Sometimes ads do not fully reconcile (“cash in”) before the end of the payment period. So while this does appear in your Estimated earnings in real time, unreconciled funds will not appear in the current month’s payout and will instead be “rolled over” into next month’s payment.

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This note you mention refers (as clearly stated) to discrepancies between the estimated earnings and the notification amount regarding amount to be paid out. What comments in this thread are about, is that the actual amount received differs from the amount mentioned in the payment notification, too. Rather than making assumptions, someone from the Brave Team should post an ‘official’ response about what is really happening.

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Again, you are making assumptions. How is that ‘rough estimate’ is calculated? It doesn’t seem to be uniform (same for everyone). Whenever the counter is updated (e.g. when you receive an ad notification), this update corresponds to the amount the advertiser has agreed and paid to Brave upfront. Even roll-over is not exactly justifiable, but let’s assume that some campaigns are agreed to be paid on conclusion, and that’s how the roll-over comes to play. Differences between the amount payable shown on the payment notification and the actual amount received, is not justifiable at all - unless there is a bug.

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Since you are not a Brave Team member, you are making assumptions based on your previous experience. Your assumptions do not answer why for instance the difference is not uniform, or why the amount received was accurate to the 13th decimal (.000000000001), but inaccurate to the first two decimals. Better let someone who really knows what is happening to respond.

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Yes that is what these forums are for though. I am just sharing with you what I have seen and still the point stands, why are you worried about 3 pennies of missing BAT? You shouldn’t expect the payment notification to be 100% correct, it never will be. All users I have read on this forum have had the same experience even someone on this thread already explained that it never is exactly correct.

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If that ‘someone’ was a Brave team member, Brave would have probably added this in their notifications, as they did with roll-overs. So to the best of your knowledge, that ‘someone’ was making (probably inaccurate) assumptions based on his/her past experience as well. If this is something officially ‘normal’, Brave should let its users know. If it’s a bug, what today is 3-5 cents, tomorrow may be $3-5 - you wouldn’t feel comfortable if due to a bug you would end up receiving half of what is mentioned on your payout notification, would you?

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