Leo going black screen

description of the issue:
when i try to open leo there is just a black screen

how can this issu be reproduced?

1 ) by using leo in the searchbar
2 )by going to the leo tab in options

result:

when i do the above steps i just see a black screen

expected result:

leo interface or leo giving me the answer to the question

frequency:

everytime

Operating System - android 10
brave version - Brave 1.64.109, Chromium 123.0.6312.58

@simp5577,
Can you please share a screenshot of the black screen as it appears on your end? Can you also confirm what model of Android phone you’re using? Additionally, can you try going to Settings --> Leo --> Reset and clear Leo data and check to see if this makes any difference?

Thank you

sure here a is recording of the issue

as you said to reset and clear leo data the issue is “still there”
android version - 10 QKQ1.190910.002
and if you are thinking that this is because of my slow device , it was just taking more time because of the screen recording (just to be clear)

@simp5577,
Thank you for the recording, super helpful.

Do you have scripts blocked globally on your device? Because it looks a lot like this issue:

yeah i do , does that mean that i have to enable scripts on a website when i want to access leo or i have to disable the disable script option
sorry for this silly thread i should have checked about this on my own

I believe that the issue is specifically the global setting that causes the issue so unfortunately you’ll need to disable the setting in Settings --> Brave Shields & Privacy.

That said, you can disable scripts on a per-site basis from the Shields panel in the address bar once you’ve landed on the site.

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thanks for the time you invested in this thread

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