Just received "Uh oh. Your wallet is unreachable." error all of a sudden

Brave Rewards Rewards Support
1

Description of the issue:

I’m receiving the “Uh oh. Your wallet is unreachable.” message all of a sudden. Not sure when this initially began, but it was at some point in the middle of the day today.

How can this issue be reproduced?

Click the Brave icon in the top-right of the browser (to the right of the address bar).

Expected result:

Current wallet balance is displayed, among other things.

Actual result:

An “Uh oh. Your wallet is unreachable.” message is encountered.

“No worries. This can happen for a variety of security reasons. Reconnecting your wallet will solve this issue.”

Brave Version( check About Brave):

Version 1.0.1 Chromium: 78.0.3904.108 (Official Build) (64-bit)

Additional Information:

OS: macOS High Sierra 10.13.6

Wallet is not verified with Uphold.

2

Same here! Do you still have this problem?
I have reconnected my uphold account going to:
-Setting ,
-Brave Reward

  • in the blue part, up left clic on wallet disconnected , - it brings you to uphold , so you can reconnect
  • close the error message with the almost invisible cross-close icon on the top-right of the dialog box
4 Likes
3

Yes, that worked. I had to login to Uphold in between steps, but now everything is working as expected.

Thanks!