I've not earned anything or seen any ads since July

Brave Rewards Rewards Support
1

Briefly describe your issue:
I’ve not earned anything or seen any ads since July

I have been regularly earning for over a year before then, never transferring out of Gemini and having 57.5BAT total, purely from Brave.

  1. Stopped seeing ads and last payed 2 months ago in July
  2. Next Payout Date = 7 Nov (just under 2 months away) thought it was monthly? (it is18th Sept today)
  3. When I check ‘Reward Settings’ > View Monthly Statements within Brave. It has 0.00 for every month since the beginning of time (even though I’ve been earning up until July and have 57.5BAT all from Brave. (Correctly shows activity on gemini website)

What Operating System and Brave version are you using (Menu --> About Brave)?
Brave ### V1.29.81 (Sep 14, 2021)
macOS Big Sur 11.5.2 (20G95)

Is your browser wallet currently verified? (yes/no)
yes

What date did you verify your wallet?
01/05/2021

Have you been able to successfully receive payments in the past?
yes

Are you using a VPN? (yes/no)
yes NordVPN IKE

Are you in a supported region (see here for list of supported regions)?
yes

Does your device pass the SafteyNet check (Android only)?
N/A

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
No

2

if you use VPN your profile will be marked as flag. So do not use vpn.

3

Oh really? I’ve used VPN and never had issue until now, however I am also not seeing ads anymore. I think Brave has stopped handing out ads.

There seems to be a rug pull happening rn.

4

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!