Incorrect display of one website

Browser Support
1

The page does not display as it used to be.
It suddenly happened few months ago.
The correct website looks like this : https://snipboard.io/VWGnst.jpg
Currently : https://snipboard.io/JdNGML.jpg

I have not changed the settings of Brave at all during this time.
So, it should not be the settings although I have checked all the settings from acceleration to block scripts.

The site works with Microsoft Edge, and the website host says there is no malfunction of the site. All other websites works fine.
I only have two plugins on Brave; metamask and exclusion of google analytics which have been removed for testing this site which failed.
Obviously, I did shield on/off kind of basic checks.

I think there is some problem with Brave.

Any information appreciated.

1 Like
2

Hello there @KinZoku-metal, could you please try opening your main profile in private or guest mode to see if the page load? If it loads, try disabling your extensions to see if this is the cause of the issue.

You can open a Guest Window by going to Main menu --> Open Guest window:

  1. On your computer, open Brave.
  2. At the top right, click Menu → More tools → Extensions.
  3. On to the extension you want to remove, click Remove.
  4. Confirm by clicking Remove.

Let me know if that works.
Regards.

3

Hi Kevin,
Thanks for your reply.
I tried them, but failed.
However, somehow the website is now back to normal.
I am not sure what happened, but all efforts like extentions issue, private, tor windows trial and requesting the site owner to investigate failed.
So, I believe it was a bug. Maybe, Brave is not secure enough?

Regards.

1 Like
4

Hello again @KinZoku-metal maybe it was solved with the recent update of the Brave Browser.

If you have any other concerns, you can always contact us through this support channel.

Regards. :lion:

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5

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