I'm receiving sponsored ads that are not in my region

Brave Rewards Rewards Support
1

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)? Android 11 & version 1.25.76

Is your browser wallet currently verified? (yes/no) Yes

What date did you verify your wallet? June

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? (yes/no) No

Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)? Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? Yes

I migrated to a new device yesterday and I’m not recieving any rewards for viewing sponsored images. I’ve turned on rewards and turned off auto contribute. Please assist me with this issue @Mattches @steeven

Thank you

2

@Pratheek,
To clarify, are you saying that you’re not being paid for the ads you see which are not ads from your region?

3

Yes I’m not being paid for the ads I see on my new device. I’m getting rewarded for the same on my other devices.

4

@Mattches I’ve sent a dm as well

5

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