I'm not receiving rewards for sponsored ads on my new phone

Brave Rewards Brave-Ads Support
1

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)? Android 11 version 1.26.67

Is your browser wallet currently verified? (yes/no) Yes

What date did you verify your wallet? June

**Have you been able to successfully receive payments in the past?**Yes

**Are you using a VPN? (yes/no)**no

Are you in a supported region (see here for list of supported regions)? Yes

**Does your device pass the SafteyNet check (Android only)?**Yes

I have tried reaching out to support but have not received any reply. I’m not recieving rewards for my sponsored ads. I’ve sent DM to support but still haven’t got any update. What’s taking so long for a response?? @steeven

2

@GreenBananaPorridge

3

Hey @Pratheek !

Depending on your location you may not get rewards for viewing sponsored images. Are you seeing the usual Brave notification Ads?

Porridge

4

I’m getting ads on my other devices but not on this phone… I’m unable to get rewards for sponsored tabs

5

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.