I'm not able claim my BAT tokens in my mobile since 2 month

[Khemcp]

I’m not able to claim my BAT tokens in my mobile since 2 months

Brave Version( v1.23.76)

Mobile Devices POCO X2

[Kapilsri]

Same with my account too. Last two months I can see estimated rewards pending mounting but not being credited to my account. Even today’s claim , didn’t not work

[Akash12]

I think you use clone brave

[Fenil17]

@Kapilsri

ee estimated rewards p

I didn’t even got option to claim BATs bruh. Its showing that BATs claimed this month is 0.00 BATs.
Having the same issue in android as well as #Desktop,

[Akash12]

Customer services is very poor .they have not proper solutions

[hanuman411]

Me too have the same issue. Oops there is something wrong. Please try again later.
Admins please help us.

[Kapilsri]

Who is helping here? How do we approach support ?

I don’t have wallet yet created as I don’t have 25 BAT collected. However, please see my screenshot

Brave	1.23.76 Chromium: 90.0.4430.93 (Official Build) (32-bit)
Revision	4df112c29cfe9a2c69b14195c0275faed4e997a7-refs/branch-heads/4430@{#1348}
OS	Android 10; Build/QP1A.190711.020
 [Screenshot_20210506-103925_Brave

[steeven]

Thank you for reporting! Please DM with the following information:

• Copy/paste your Wallet ID (found on brave://rewards-internals)
• Your OS and Brave version (first three lines in brave://version)
• A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!