I'm not able claim my BAT tokens in my mobile since 2 month

I’m not able to claim my BAT tokens in my mobile since 2 months

Brave Version( v1.23.76)

Mobile Devices POCO X2

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Same with my account too. Last two months I can see estimated rewards pending mounting but not being credited to my account. Even today’s claim , didn’t not work

I think you use clone brave

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I didn’t even got option to claim BATs bruh. Its showing that BATs claimed this month is 0.00 BATs.
Having the same issue in #Android as well as #Desktop,

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Customer services is very poor .they have not proper solutions

Me too have the same issue. Oops there is something wrong. Please try again later.
Admins please help us.

Who is helping here? How do we approach support ?

I don’t have wallet yet created as I don’t have 25 BAT collected. However, please see my screenshot

Brave 1.23.76 Chromium: 90.0.4430.93 (Official Build) (32-bit)
Revision 4df112c29cfe9a2c69b14195c0275faed4e997a7-refs/branch-heads/4430@{#1348}
OS Android 10; Build/QP1A.190711.020
![Screenshot_20210506-103925_Brave 243x500](upload://ha5qdPgoGExpyiJrUIYjMgGHhql.jpeg) [Screenshot_20210506-103925_Brave

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!