Hi, I need help, I have 0.250 BAT pending inside my Brave but I cannot claim it. Every time I clicked claimed there is a pop-up message coming out saying “please try again” but every time I try my wallet balance won’t increase. Does anyone know how to solve this issue? I had been having this problem for a long while. Please help
Thank you for reporting! Please DM with the following information:
Copy/paste your Wallet ID (found on
Your OS and Brave version (first three lines in
A screenshot of your Rewards panel in
Settings --> Brave Rewards.
This will help to speed up the troubleshooting. Thank you in advance!
Hi, do I need to verify my wallet to know my wallet ID? Because on Android it won’t allow me to verify my wallet unless I had a minimum of 25 bat. If I can’t claim any BAT how do I verify my wallet?
Screenshot of rewards:
January 9, 2021, 11:44am
Hello, can someone help with this issue please ? i have the same !
Hi, any update on this issue? Please let me know I really like this browser but this issue seems to keep happening although my version is up to date.
Yea it works fine on desktop but I keep having issues with the BAT system in the android version.
@Spiirit please DM the wallet id linked to your android. Thanks!
Where can I know the wallet id?
@Spiirit it can be found here - brave://rewards-internals/.
January 22, 2021, 6:51pm
@Spiirit - please paste your wallet id directly into a DM. Thanks!
January 23, 2021, 5:28am
Hi I sent my wallet ID directly into your DM. Please check it out. Thanks
February 9, 2021, 12:30pm
Hi there, any update regarding the situation and how was the progress? I am still unavailable to claim BAT and also my browser keeps crashing theese past few months
February 10, 2021, 4:55pm
@Spiirit - did you receive this weeks payment? If not, how much BAT in total are you missing?
Hi is there à solution to this problème? I have the sâme issue on both my android and my PC…
ive been using brave for à vert long time now… Never happend as long as thèse time…
I have the same problem and it happens to me every month (it didn’t happen to me before)
Estimated 1.030 of BAT that is still pending on my android device however it the BAT works fine on my deskstop as I am able to recieve it. Only facing issues in Adroid version.
Its the Desktop or Mobile version of brave that you are having this issue ?
this bug is effecting to many for case by case basics, its needs to be fixed! according to reddit this bug is going on over 2 years with no resolution
in desktop …the last payment I received was in September 2020