Cannot claim BAT on Android

Hi, I need help, I have 0.250 BAT pending inside my Brave but I cannot claim it. Every time I clicked claimed there is a pop-up message coming out saying “please try again” but every time I try my wallet balance won’t increase. Does anyone know how to solve this issue? I had been having this problem for a long while. Please help

version: 1.18.77

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Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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Hi, do I need to verify my wallet to know my wallet ID? Because on Android it won’t allow me to verify my wallet unless I had a minimum of 25 bat. If I can’t claim any BAT how do I verify my wallet?

Brave Version:

Screenshot of rewards:

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Hello, can someone help with this issue please ? i have the same !

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Hi, any update on this issue? Please let me know I really like this browser but this issue seems to keep happening although my version is up to date.

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Yea it works fine on desktop but I keep having issues with the BAT system in the android version.

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@Spiirit please DM the wallet id linked to your android. Thanks!

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Where can I know the wallet id?

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@Spiirit it can be found here - brave://rewards-internals/.

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@Spiirit - please paste your wallet id directly into a DM. Thanks!

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Hi I sent my wallet ID directly into your DM. Please check it out. Thanks :wink:

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Hi there, any update regarding the situation and how was the progress? I am still unavailable to claim BAT and also my browser keeps crashing theese past few months

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Hi @Spiirit - did you receive this weeks payment? If not, how much BAT in total are you missing?

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Hi is there à solution to this problème? I have the sâme issue on both my android and my PC… :frowning: ive been using brave for à vert long time now… Never happend as long as thèse time…

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@Monsluxe - payments are still processing March 2021 Brave Ads Payout Status.

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I have the same problem and it happens to me every month (it didn’t happen to me before)

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Estimated 1.030 of BAT that is still pending on my android device however it the BAT works fine on my deskstop as I am able to recieve it. Only facing issues in Adroid version.

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Its the Desktop or Mobile version of brave that you are having this issue ?

this bug is effecting to many for case by case basics, its needs to be fixed! according to reddit this bug is going on over 2 years with no resolution

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in desktop …the last payment I received was in September 2020

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