I lost BAT and didn't get paid?

Hi! I am new to brave, however I think I have a problem and after analyzing several topics here on the forum none of them “fit” with my case.

I know that the payments are not yet finalized, but 3 days ago I received the button “claim reward” (having already verified the account) and received a reward of 1.5 BAT which I am very grateful however the amount of BATs that were in the browser were not transferred to the wallet, only those 1.5 BAT of reward.

I think at the very least I would have to have 5 BAT which was not the situation so I didn’t pay much attention until yesterday morning I was about 3.7 BAT and out of nowhere it went to 2.2 BAT, that is, as if had lost about 1.6 BAT, can someone help me?


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Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!