Hi, yesterday I noticed that my Brave browser has been unlinked from my Uphold account. I tried to link it again, but it won’t let me do it. A few weeks ago I had the problem that my wallet was flagged and therefore I had not received ads or rewards. That is solved, but now I have this problem.
The devices I use: PC and Smartphone. And my browsers: Android (Release and Nightly) and Windows (Release). I have not exceeded the limit of devices connected to my Uphold account. So I don’t know what could be the problem. Honestly this is getting really annoying. Can anybody help me? @steeven@Mattches@SaltyBanana
Same issue in Android Ver 11.
Browser attemp to login on Uphold and after authorize return to the Rewards page and the Uphold account is no longer verified.
@Herrvader,
Can you both please try logging into your Uphold account, then opening the Shields panel in the address bar, then change the cookies setting to All cookies allowed..., then go back and try the wallet verification process again and see if this helps?
Hi @Mattches. I have the same issue as @cmam, he has perfectly described with his screenshots what happens.
I changed the cookies setting to “All cookies allowed…”, I went through the verification process again but it did not work.
I checked the event log at “brave://rewards-internals” and these are the entries when I go through the verification process. Maybe it could be helpful in solving this.
@Mattches I read that the payment process is complete, is it true? If true, this is my third month without receiving the rewards from my smartphone (Release and Nightly). To be honest, this is very annoying, no one even gives me a solution or tells me what happens with the rewards of the past months.
You must have not filled out the form properly. If you currently have a device that is linked that you want to keep linked, you need to put that wallet info in the form. They will then unlink one of the other devices. I followed the instructions and a few days later, I was able to link another device. They can currently unlink 1 device per request. When you try and link a new device after that, make sure you are following all of the steps on the device you want to link. Turn off vpn and brave shields too.
