I am unable to withdraw over 30 dollars of BAT from my phone

@Mattches
@steeven

I posted this a while ago on the Subreddit, but haven’t gotten around to posting it here:

I have my mobile phone and my browser both verified through UPHOLD, but when I tap the “Withdraw Funds” button on UPHOLD, it takes me to my wallet on UPHOLD that is connected to my desktop account. I currently have 127.792 bat on my phone, and I am worried that I may lose it due to a glitch or something of that sort.

Thanks for the help!

@Qball,
Is the wallet on your phone verified? If so and you have both wallets linked to the same Uphold account, your funds are safe. If you were to, for example, lose your phone and have to get a new one, you would simply have to install Brave and then verify your wallet in the same way w/your new device.

I’m not sure if my phone wallet is verified. I verified with the same account, and this is what I see.

What I see!

See how my Brave card on uphold (which, I promise, is the only card with any money on it on my uphold, has only 6 dollars (equal to that of my desktop browser), while, my phone has 30 dollars, does not show up on uphold.

The image you shared looks like it may be the wrong image:

Here’s how it works – essentially you need 25BAT minimum in your mobile wallet in order to verify w/Uphold. Once you do, your balance will show the balance on your Uphold account for both (or all) devices. Any estimated/pending earnings you have from this point on (on any device) will be deposited to your Uphold account on the payout date (5th of every month).

Here is a different link to the same image.

The issue is I have 127 BAT in my mobile wallet, which is much more than 25.

@Qball,
I see – and when did you verify your mobile wallet?

Over 4 months ago now.

HI @Qball, can you DM me your Uphold ID? Thanks in advance!

Hi,
I have the same issue. I arrived up to 25BAT and verified my uphold wallet on my phone three weeks ago.
I have been waiting if there is any process that i should wait, but i have been looking for a solution in forums and i do not find any solution.
Should I wait, or should I contact with someone?
Is this an issue?

Thanks,
Regards