If you are unable to or have stopped seeing Brave Ads, please read through the following posts first to ensure that basic troubleshooting steps are checked:
- FAQ: Why am I not seeing Brave Ads?
-
Brave Ads Windows 10 Troubleshooting (Windows users)
Done
After reading the above, if you’re still having trouble viewing ads, please answer the following:
Are you able to receive general desktop/push notifications?
You can test this by visiting https://www.bennish.net/web-notifications.html and forcing a push notification to appear.
Yes I get notifications for other services and the test site works.
Are you in a supported region (if so, which one)?
Check https://brave.com/transparency and confirm that you are in an applicable region
Yes I am in a supported region (Mexico)
Give us a brief description of the ads behavior you’re seeing
Since the installation of the browser 3 weeks ago I have not received notifications and the sponosored images do not give any reward. I installed the browser on another pc and it works perfectly but on my personal computer I do not receive anything.
- I have created a new profile to test which also does not work.
- I am not on a VPN.
- I am not using any Gaming mouse
- Disabbled firewall and Brave allowed
- reinstalled brave 4 times.
if possible I can provide the ID of my wallet
Thanks.
What OS/Brave version are you using?
Please copy/paste the top 3 lines of your brave://version page
| Brave | 1.22.71 Chromium: 89.0.4389.114 (Build oficial) (64 bits) |
|---|---|
| Revisión | 1ea76e193b4fadb723bfea2a19a66c93a1bc0ca6-refs/branch-heads/4389@{#1616} |
| SO | Windows 10 OS Version 2009 (Build 19042.906) |