Greeted by 'start using brave rewards'

Briefly describe your issue:
My rewards has been reset, in the frontend at least. Rewards-internals shows my BAT and valid info seed. I was not verified yet but was connected to Gemini so I’m scared if I continue through the ‘Start using Brave Rewards’ thing again it’ll be reset. I have reinstalled Brave.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 10 22H2
Version 1.46.134 Chromium: 108.0.5359.94

Is your Brave Rewards Profile currently verified? (yes/no)
No

What date did you connect a your Brave Rewards Profile?
27/11/2021 to Gemini

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Yes

Have you manually turned off Auto-contribute on all of your devices?
Yes

If you go to brave://rewards in the browser, does it show all your Rewards data as it should?

While not exactly the same for me, I have experienced something similar and it appears that while my collected BAT remains the same, I have seemingly lost ALL my BAT from last month on all of my devices. Which (maybe unironically) was a large amount due to being online a ton more than usual because of Holiday shopping.

What I got on my devices today when I checked was a prompt asking me to verify what country I was in? WTF? I am in the US, have always been in the US, and use a VPN that is only in the US - same one I have always used. No pending BAT from last month on any of the devices.

Changes/problems like this seems to only crop up around the time BAT is supposed to be paid out. Frequency is increasing as well, from what I have seen. Wonder at what point do we realize we are getting taken for a ride. I am going to assume Brave is getting paid properly by the advertisers and they are seemingly struck by issues on a monthly basis even though nothing changes on my end.

That has been because of the new update. They want you to choose a country to make sure they show you the correct ads and also to kinda reduce fraud.

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It’s the same, ‘Start using Brave Rewards’. Only place it shows my actual balance and that everything seems fine is at brave://rewards-internals

@butharat,
Can you please send me a DM with a screenshot of your brave://rewards-internals page and we can continue troubleshooting there?

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