Gemini Rewards Not Working

Hello,

I have read through this thread and the issue i am experiencing seems to be reoccurring throughout the community however as far as i can tell no solution has been offered.

I have my brave wallet linked to my Gemini account, its been that way for the better part of a year now. I have recieved a handful of bat payments already to my gemini wallet. recently i have been unlinked, and brave wont allow me to relink to my wallet.

i have cleared the cash, updated brave, updated my OS, refreshed my browser, brave wont allow me to connnect back to my gemini acocunt.

What Operating System and Brave version are you using (Menu --> About Brave)? windows 10 brave 1.41.99

Is your browser wallet currently verified? (yes/no) YES

What date did you verify your wallet? - totally forget but its been a while

Have you been able to successfully receive payments in the past? - YES

Are you using a VPN? (yes/no) - NO

**Are you in a supported region (see here for list of supported regions) - YES

thank you for the support!

It depends on what your issue may be. Unfortunately you didn’t say much except you’re unable to reconnect. Are you getting the region unavailable error or what are you seeing when unable to connect?

The majority of people you’re seeing are those who are in countries that temporarily are unable to connect to exchanges. This was announced by Brave. You can check the two below. If that’s your problem, then there is no solution except to be patient. Eventually they will add regions again, but not sure how long it will take.

NOTICE: New region restrictions on verifying Brave Rewards with Gemini

NOTICE: New region restrictions on verifying Brave Rewards with Uphold

If you had some other issue, please give more details.

Hey Saoiray,

thanks for the quick response mate i appreciate it!

unfortunately gemini doesnt offer much to troubleshoot either. simply get a message saying “my request is still being processed please wait” “sorry there was a problem processing your request, please try again” with a “try again” button which is broken.

as mentioned i am in the states, therefore an eligible country according to the list, not using a vpn and ive recived multiple payouts to my gemini accounts previously, however i am not unable to connect.

i cleared my cashe, updated brave, updated my os, tried all of the general troubleshooting techniques and still cannot connect my account.

please let me know, if there is anything else from my side, i cant seem to attach a screen shot here or else i would.

thanks again,

Hi @globu welcome to Community :smiley:
Can you please DM me the Wallet Payment ID associated with that device (found at brave://rewards-internals) From there we can investigate further.

Thanks in advance!

2 Likes

DM sent, thank you kindly mate!