Funds withdrawn from my Uphold wallet without my permission

Good afternoon, 10.25 BAT were withdrawn from my wallet and sent to @BravePublishers even though i had Auto-contribute off. I’m guessing it might have been a bug or something related that caused this to happen. I’d like to get those BAT back. Thank you.

Kind regards,
Juan Cruz

Thanks for reporting. I can help to troubleshoot. A few questions to start:

  • Do you have multiple devices linked to your Uphold?
  • If so, can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

Hi steven! Thanks for your help. Yes, i have two computers linked to my Uphold wallet, but if i recall correctly, in both of them, Auto-contribute was turned off. Below i attached what you requested.

You can see the date you turned auto-contribute off November 10th. Before that it was enabled since October 6th. That means you already gave everything that was earned in October to the publishers you visited. You’ll now keep the earnings in December for November if you leave Auto-contribute off.

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