I have a pretty big issue I need some help with.
First off, I contacted Uphold Fraud Support directly already and they advised me to come here and talk to Brave directly. It seems they’re not going to do anything so far.
Short version: Someone fraudulently redeemed 2 gift cards via TAP Rewards without my knowledge, and my Uphold and email accounts were not compromised. (I had MFA enabled for email account and Uphold account prior to this event). 295 BAT have been spent from my Uphold wallet.
Long Version: I received 2 emails very late last night (early this morning around 1am 1/10/2022) saying I had sent funds to the TAP Network for 2 gift cards. I immediately went on my desktop to log in to my Uphold and confirmed the issue. My wallet amount of BAT was lower than it should have been. Then, I went directly to TAP Network and saw the ‘Activity’ list, and confirmed there as well, 2 new gift cards had been redeemed that I did not redeem. I immediately filed 2 reports, 1 for each transaction, to Uphold for the fraudulent activity. Only my BAT was affected, I have other assets in my Uphold wallet and those were not touched. I think someone took advantage of the fact that my Uphold had authorized the TAP Network previously. I got gift cards for my family around Christmas, December 24th via BAT and the TAP Network, but I never removed the authorization once I had completed my transactions.
Please let me know if there’s any recourse to get my funds or BAT returned to me.