Dear Brave Team,
At first I felt very inspired by your “considerate ad” mission and excited about using your browser. Having Installed it and first minutes of usage leave me with mixed feelings. Two points.
After clicking install the program simply installed itself without asking me: which folder I want it to be, whether I want a Start menu icon, desktop icon, menu bar icon, or any additional parameters. Just boom - installed and ready. Seems like you are another company to employ this “user is dumb” policy. Guys, I thought you are better than that, Apple and Google treat users like that, but people come to independent browsers in search of being treated as if we might have an opinion…
Anoter issue: Uninstalling requires opening the program. I left a message in the troubleshooting thread that on PC it wouldnt even start, but lets ignore it. I understand things cannot go all smoothly for all OS types. However, can I please just uninstall your program by “Installing and uninstalling” feature in windows? Do you mind me doing it?
If not, then why does uninstallation attempts to open a browser window? What do you plan to show me? A sad picture convincing me not to leave? A last-minute marketing survey on what I liked? I would never know, since it wouldn’t let me proceed with uninstalling anyway…
Please be honest and straight-forward with your users. If someone presses “Uninstall” button, let them do just that, and don’t throw this “Android app-style” design at them, or decorations, or pictures, etc.
You declaring such strong and important values, however I don’t see you are following them yourselves.
Have a good day everyone who reads this.