@aeko,
In order to download, it requires an account/license. Is there any way you’d be willing to share a short recording of the behavior as you see it on your end?
@aeko,
It would still help. Additionally, seeing any console output in dev tools would be useful as well ( Menu --> More tools --> Dev tools --> [Console])
redshift_v2.6.51_setup.exe:1 Failed to load resource: the server responded with a status of 403 (Forbidden)
(index):1 Uncaught TypeError: Cannot set property 'dappDetection' of undefined
at Object.325 ((index):1)
at t ((index):1)
at (index):1
at (index):1
/favicon.ico:1 Failed to load resource: the server responded with a status of 403 (Forbidden)
redshift_v2.6.51_setup.exe:1 Failed to load resource: the server responded with a status of 403 (Forbidden)
@aeko,
Sorry for the late reply.
So I tested this by trying to download the demo of the product and I also go the XML error you’re describing. Seems to happen on both Windows and macOS systems. I’ve reached out to a couple of team members to help diagnose the issue – thank you for your patience.