Email Redirect not working on web.de and gmx.de

bug
#1

When you try to click a link in an email you get the error code 403.
Description of the issue:

Steps to Reproduce:

  1. Get an Email with a link in it
  2. click the link dont copy paste it
  3. you get errorcode 403

Result: https://imgur.com/a/JtA1Ykq

Expected result:

Reproduces how often: Everytime you click on a link on the websites web.de and gmx.de

Brave Version(about:brave): Version 0.59.34 Chromium: 72.0.3626.81 (Official Build) (64-bit)

Reproducible on current live release : Yes

The bug is no problem as long as the link isnt shortened so you can copy paste the link in the URL bar.

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#2

Any Results? I have the same issue…

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#3

Same here. Solutions welcomed

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#4

@adrian.mueller, @Bobi, @proton1,
Apologies for the late reply. Before we jump into troubleshooting, @adrian.mueller – I’d like to confirm that everyone is using the most up-to-date release (v0.62.50 at the time of writing this) to make sure we’re all on the same page.

Additional questions (for everyone):

  • Can you tell me which email client you’re using?
  • @adrian.mueller mentions in his initial post:
  • Does this mean that clicking links to these websites specifically from within an email throws 403 error, or does any link opened from within an email throws 403?
  • What operating system are we using?
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#5

Hello! Thanks for the reply @Mattches !

I am using www.web.de and am logged in to my account there. I get Youtube Emails and when I click them I get the 403.

I do Mint 19 and have tried the newest Brave beta as well as the updated Brave 0.62.5
(Version 0.62.50 Chromium: 73.0.3683.86 (Offizieller Build) (64-Bit))

I now realized, it works if I click the link, wait for the 403, click in the webTOyoutube-URL and hit enter again. I then get a web.de notice, I leave web.de and must confirm, and then get to the linked url.

So it works, if i enter the popped up link-url and hit enter again.

There is nothing in the settings I can do to improve this. I tried shutting all security for web.de of as well as other features that could effect this, imo.

Thanks again!

EDIT: Here how it looks:
1: clicking youtube links from within the email-provider gets this 403 error


It just says: “OOPS, there has been a mistake! Error 403”
2: clicking then in the URL hitting “enter” gets this webDE notice:

It says: “You now leave webDE. If you continue you get to an external website.”
3: I click “weiter” here (continue) and then the URL gets soluted and I get to the destination URL (here being youtube).

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#6

@proton1,
Thank your for the clarification – looks like I had it backwards!
We have a similar issue to yours with mail.com:


I’m wondering if these are related. Would you mind sharing the console output for the actions performed?

  1. Login to your email and before clicking the link, go to Menu --> More tools --> Developer tools --> [Console]
  2. Perform the above steps as you described
  3. Submit screenshot here (or copy/paste text)
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#7

Thanks @Mattches! Right on!

Any link from the Email provider webDe shows 403.

  1. Log into the web.de account.
  2. Click any link inside an EMail. (The console does not display anything, at this point.)
  3. Click the URL and hit “enter”.
  4. Click the web.de prompt “Weiter” (being forwarded outside web.de)
  5. Destination URL is reached and the outcome at the console as follows:

This issue is not new, it persists several month prior this posting, may be half a year ago.

Since i realized It is just 2 clicks more, im glad this works. Having it fixed would be awesome, anyways!

Thanks so much! Love Brave!

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#8

I remember having this problem at least half a year ago, maybe a year.

Will this reach ppl who can solve the issue?

Regards

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#9

+1 from me.

Having the same issue on GMX (gmx.net / gmx.de) right now.
It might have to do with the fact that GMX adds:

https://deref-gmx.net/mail/client/[PossiblePrivateCode??]/dereferrer/?redirectUrl=https%3A%2F%2F

in front of any link we receive.

I enabled cookies and Java Script for both gmx.net and deref-gmx.net, I even disabled shields entirely on both URLs but it doesn’t help.

Clicking a link leads to this error message:
53

Oops, an error happened. Error-Code: 403

Refreshing the page does not help while manually selecting the address in the URL bar and hitting Enter again leads to the correct redirect info message:
45

You’re leaving the GMX service. If you continue, you’ll enter an external website.

Everything works fine from hereon out.

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